
24/7 patient scheduling
Answer every inbound call, web chat, and SMS instantly while updating chair availability in SmartDental.

SmartDental-native voice and chat agents for clinics and dental groups.
Synthropia connects directly with SmartDental to book, reschedule, verify insurance, and run recalls in any language without human wait times.
Outcomes
We start where customers wait, repeat themselves, or drop out of the queue.

Answer every inbound call, web chat, and SMS instantly while updating chair availability in SmartDental.

Run automated hygiene reminders and treatment plan follow-ups across voice, SMS, and email with measurable outcomes.

Protected health information stays encrypted end-to-end with access policies aligned to your compliance officer.
Integration
Our agents authenticate with SmartDental APIs to read live schedules, chart notes, and billing data so nothing slips through the cracks.
Write confirmed appointments, cancellations, and waitlist moves straight into SmartDental calendars.
Update visit notes, procedure codes, and tasks after every automated interaction so your team stays aligned.
Collect coverage details, eligibility responses, and co-pay estimates before the patient arrives.
Track conversions, show rates, and production metrics tied to ADA codes in a unified dashboard.
Service map
Deploy conversational agents that manage patient intake, chair utilisation, financial conversations, and post-visit follow-ups.
Route emergencies, cancellations, and new patient inquiries while capturing every detail in SmartDental.
Guide website visitors through treatment options, financing, and real-time appointment booking.
Gather payer information, send pre-visit paperwork, and explain coverage in plain language.
Re-engage overdue hygiene patients with personalised voice, SMS, and email outreach that syncs completions automatically.
Workflow
A four-sprint implementation methodology brings production-ready automations live in under six weeks.
We analyse call recordings, SmartDental setup, and revenue goals to scope automation opportunities.
Our linguists craft voice and chat flows that match your brand tone across English, Polish, and Spanish.
Secure API connections, data mappings, and permission policies are validated before deployment.
Post-launch analytics highlight drop-offs, enabling weekly improvements and extended automations.
Proof
Practice groups use Synthropia agents to increase chair utilisation, reduce no-shows, and deliver bilingual patient experiences.
“Since deploying the Synthropia front desk, every missed call is handled automatically and SmartDental stays perfectly updated.”
Dr. Alicia Gomez
Founder, SmileCraft Dental
Booked +37% hygiene visits in 90 days
“Our bilingual patients finally get instant answers. Synthropia speaks Polish and English while mirroring notes in SmartDental.”
Maria Kowalski
Operations Director, Bright Dental Group
Reduced abandoned calls by 64%
Synthropia connects directly with SmartDental to book, reschedule, verify insurance, and run recalls in any language without human wait times.
Pair SmartDental with Synthropia AI agents to accelerate patient growth while your team focuses on clinical excellence.
Pair SmartDental with Synthropia AI agents to accelerate patient growth while your team focuses on clinical excellence.